If a Pop Machine Agency hosted website experiences a technical problem, the Pop Machine team handles it directly.
Clients do not need to contact a separate hosting company, open a support ticket with a third party, or troubleshoot server issues themselves. Pop Machine Agency monitors hosted sites and addresses problems as they arise. For urgent issues, clients have direct access to the team.
This is one of the core advantages of building and hosting with the same agency. There is no finger-pointing between a web developer and a hosting company when something goes wrong. Pop Machine Agency owns the entire technical relationship and resolves issues from start to finish.